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Returns Policy

Returns Policy

All hardware comes with a 90 Day guarantee for manufacturing defects.

To return a device, all packaging and its contents must be returned, along with a receipt and/or online invoice.

Online orders may be returned within 14 days of placing your order, for a full refund/exchange, if you are unhappy with your order. An invoice for your order must be supplied along with all packaging and contents of your order.

ELIQUID CANNOT BE RETURNED.

Complaints should be directed to complaints@berkshirevapers.co.uk