Berkshire Vapers Ltd., a company registered in England and Wales under company number 08540021 are committed to protecting and respecting your privacy.
The purpose of this policy (together with our Terms and Conditions) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By visiting www.berkshirevapers.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Berkshire Vapers Ltd. of 437 Reading Road, Winnersh, Wokingham, RG40 5HU.
1 DATA GATHERING
We may collect and process the following data about you:
Information you give us. Information that you provide by filling in forms on our site www.berkshirevapers.co.uk or information provided to us by you via phone, e-mail or otherwise. This includes information provided at the time of registering to use our site, subscribing to our service, surveys, placing an order with us when you report a problem with our site and any details of transactions you carry out through our site and of the fulfilment of your orders.
Information we collect about you.
Your name, email address, phone number and age verification to ensure we meet our legal obligations to only sell to people over the age of eighteen.
Details of your orders in order to provide you with an efficient service and to meet our own legal obligations to the HMRC.
2 WHERE WE STORE PERSONAL DATA
All information you provide to us is stored on our third parties secure servers. Any payment transactions will be made using PayPal’s secure gateway.
Where we have given you or where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
3 USES MADE OF THE INFORMATION
We use information held about you in the following ways:
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
To notify you about changes to our service, changes to our site or others changes which might otherwise affect you.
To identify visitors to the site.
To determine whether or not to grant you access to the site or to allow you to purchase products from the site by undertaking searches with 192.com (or any other 3rd party age verification service) for the purposes of verifying your identity and age. To do so 192.com (or any other 3rd party age verification service) may check the details you supply against any particulars on any database (public or otherwise to which they have access). They may also use your details in the future to assist other companies for verification purposes.
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services which are the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, market research, statistical and survey purposes.
4 DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to a third party age verification service providers to enable us to verify your age.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
5 YOUR RIGHTS
Access to information. In accordance to the Act, you have the right to receive a copy of the personal information that we hold about you. We may charge a small fee towards the cost of administering any request you make.
We will not process your personal data for marketing purposes